Why Choose Us
Why Travelers Trust Preoluggage
Effective Date: 13 March 2025
In a Nutshell
We combine Bavarian durability with British shopping ease:
- ✅ 2-year warranty backed by Munich District Court registration
- 🚚 Free DDP shipping from Germany to UK
- 🛡️ Stress-free 30-day returns
Head-to-Head: Why We Outperform
| Feature | Preoluggage | Typical Competitors |
|---|---|---|
| Warranty | 2 years full coverage | 1 year limited |
| Shipping Costs | Free (DDP) | £15+ with hidden fees |
| Materials | 92% recycled polycarbonate | Virgin plastics |
| Support | German-engineered FAQ + human help | Chatbots only |
6 Reasons We’re Different
1. Tested in Extreme Conditions
Every product endures 50+ tests in our Garmisch-Partenkirchen facility, including:
- -20°C freezer simulations
- 10,000 zipper cycles
- Water submersion for 24h
2. No Customs Surprises
As a German business shipping DDP to the UK:
- Prices include 19% German VAT
- UK duties pre-paid by us
- Legal compliance: HRB 124464
3. Eco-Responsible Design
- Recycled materials since 2022
- Plastic-free packaging rollout by Q3 2025
- Free repair kit with every order
4. Founder-Led Support
Our management team handles complex queries:
- Daniel Bücking: Technical issues
- Julia Bücking: Shipping solutions
- Yola Bichler: Warranty claims
5. Transparent Policies
- Return process: 4 simple steps
- Privacy: GDPR/UK DPA 2018 compliant
- Pricing: No sudden checkout add-ons
6. Community-Driven
- 5% profits fund travel grants
- Alpine trail conservation partner
- Local Bavarian manufacturing
Certifications That Matter
- ✅ TÜV SÜD Product Safety Certification
- ✅ Mitglied der IHK München (Chamber of Commerce)
- ✅ Carbon Neutral Shipping Partner (DHL/FedEx)
"We build luggage so reliable, even our warranty claims are rare."
- Julia Bücking, COO
See our About Us page for company history.